We take your privacy seriously — especially here

Beyond This Consulting, LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Beyond This operates at the intersection of disability, brain injury, and relational health. We recognize that people who use our services may share sensitive personal information — including health history, disability status, relationship circumstances, and matters related to intimacy. We treat this category of information with heightened care and do not use it for purposes beyond delivering and improving our services.

What we know about you, and how we get it

Information you provide directly

• Name, email address, and phone number
• Account credentials
• Payment information (processed by Stripe — we do not store card data)
• Information you share in coaching sessions, cohort participation, or community forums
• Information you share when contacting us

Sensitive information you may choose to share

You may voluntarily share information related to disability, stroke or brain injury, mental health, relationships, and intimacy in the course of using our services. You are never required to share more than what is necessary to access a service. This information is used solely to provide and improve our coaching, programming, and peer support services.

Information collected automatically

• IP address and general device information
• Browser type and version
• Pages visited and time on site
• Referring website

Your information serves you — not advertisers

We use the information we collect to:

• Provide, operate, and maintain our services
• Process bookings and payments
• Send newsletters and program updates (with your consent)
• Respond to inquiries and provide support
• Improve our website and programs
• Fulfill mandatory reporting obligations where required by law

What happens to what you share in sessions

Information shared in coaching sessions or facilitated programming may be noted by our facilitation team for continuity of care purposes. These notes remain internal to the facilitation team and are not shared outside it without your consent, except where required by law or where there is a reasonable belief of imminent risk of harm. See our Terms of Service for full confidentiality provisions.

The outside services we rely on

These services have their own privacy policies. We do not control their practices. We encourage you to review them.

When you sign in with Google or connect Google Calendar, we access only your basic profile information (name and email) and calendar data necessary to manage your bookings. We do not share your Google data with third parties except as required to provide our services. You may revoke access at any time through your Google Account settings.

How long we keep your information

We retain your personal information for as long as your account is active or as needed to provide services. If you close your account or request deletion, we will delete or anonymize your personal information within 30 days, except where we are required to retain it by law or for legitimate business purposes such as resolving disputes or preventing fraud.

Coaching notes and session records are retained for a maximum of two years following the end of your engagement with Beyond This, after which they are securely deleted.

How we protect your data

We implement appropriate technical and organizational measures to protect your personal information. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. In the event of a data breach that affects your personal information, we will notify you as required by applicable law.

What you can ask us to do

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal information
• Opt out of marketing communications at any time
• Withdraw consent for data processing where consent is the basis

To exercise any of these rights, contact us at connect@beyondthis.org.

Our services are for adults only

Our services are intended for adults 18 and older. We do not knowingly collect personal information from individuals under 18. If you believe a minor has provided us with personal information, please contact us and we will take steps to delete it promptly.

How we use cookies

We use cookies to support website functionality and analyze traffic. You may instruct your browser to refuse cookies, though some features of our site may not function correctly without them.

We may update this document

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

Reach us with questions